Cooling-Off and Cancellation

You may cancel any VEU contract within 10 business days without penalty. To cancel, email FENGCHENSERVICES@gmail.com or call 1300 996 198. We will confirm receipt and refund any payments as required by law.

Refund, Repair, Replacement

If goods or services are faulty or not as described, you are entitled to a repair, replacement, or refund under Australian Consumer Law.